Help Center

Most orders will ship within 1-3 business days. Our customized gear is made in house after you complete your order. Please allow 3 to 5 days for your custom order to be made before shipment. After your order has been processed, approximate shipping times are as follows:

• United States: Avg. 3 - 5 business days (after fulfillment).   

We offer $4.95 flat rate standard shipping on all non-bulk orders, and standard shipping is always free on orders of $50 or more.  

Need faster shipping? At checkout you'll have the option to upgrade to a faster shipping service. To find out exactly how much the upgraded shipping might cost you, add a product to your cart and start the checkout process. Enter your shipping address and the rates will be calculated for you.

No. At this time we only ship to U.S. addresses.

After your order has been processed and a shipping label has been created, a tracking code will automatically be sent to you via Facebook Messenger (if applicable) and email. You can then use that code to track exactly where your order stands.

Hiking Dog Co. HQ is located in Iowa - a really amazing piece of the heartland of the USA!

3800 Merle Hay Rd #1235A

Merle Hay Mall, near Flix Entrance

Des Moines, IA 50310

Looking for a location closter to you?  Browse locations

Our store hours are displayed at the bottom of our web pages. 

Currently hours are limited due to a number of factors, but we are happy to offer appointments if you'd like to set up a time to visit and browse our gear. Email us at hello@hikingdogco.com to pick your appointment time!